If supported by your plan, you will be able to download completed project files both from your "Completed Projects" and "Audio Library" pages.
Phonzai Projects:
Once you’ve approved a Phonzai project, you can locate the project in your “My Projects Page.”
Select “View Completed Projects”
Locate the project title, and click on it to enter the project. Click the “Download All Audio files” to download all messages, or “Download arrow” to download messages individually.
Alternatively, on the completed projects page, you can click the options icon(...) on the far-right of the panel to download all the messages contained within a project.
Mixer App:
In the top right panel select "Completed Mixes" under "Mixer App."
Once you’ve located the project title, click the options icon(...) on the far-right of the panel to download the audio.
Alternatively, you can also navigate to the Audio Library and search for any file, and click the options icon(...) on the far-right of the panel to download audio.
You can select the following formats when downloading your file:
WAV (44.1kHz 16-bit)
AIFF (44.1kHz 16-bit)
WAV µlaw (8kHz 8-bit)
WAV PCM (8kHz 16bit)
MP3 (320kps)
MP3 (128kbps)
VOX
WAV ADPCM (8kHz 8-bit)
Check with your phone provider for which format works best.