AMS lets you use filters to help you narrow down your search to find extensions quickly and display more specific search results.
Status: You can filter your results by whether or not an extension is in use.
User Roles: If you’ve assigned user roles in your phone system, you can use this filter to search by a user's account access.
Sites: Search by a particular location.
Departments: Search by Department.
Ext Types: Search by the type of extension such as IVR, Call Queue, User, or Others such as Announcement-Only and Message-only Extensions.
Rules: Different messages may play on an extension based on conditional rules such business hours, after hours, holiday, or any other rule you’ve created in your phone system.
Audio Types: Search by message type such as Greetings, Hold Music, Prompts, Voice mails, Connection messages and more.