AMS provides a range of filters to refine your search, enabling you to locate extensions efficiently and obtain more precise search results:
-
Status: Filter results based on whether an extension is currently in use.
-
User Roles: Search by user account access if you have assigned specific roles within your phone system.
-
Sites: Narrow your search by a particular location.
-
Departments: Filter by department to find relevant extensions.
-
Extension Types: Search by the type of extension, including IVR, Call Queue, User, or other categories such as Announcement-Only and Message-Only Extensions.
-
Rules: Find extensions based on conditional rules such as business hours, after hours, holidays, or any custom rules configured in your phone system.
-
Audio Types: Filter by message type, including Greetings, Hold Music, Prompts, Voicemails, Connection Messages, and more.
These filters enhance your ability to manage and locate extensions effectively within AMS.