The “My Groups” Page enables efficient management and review of audio files for a subset of extensions simultaneously.
This powerful tool facilitates bulk updates across your system, eliminating the need to modify extensions individually.
Groups can be organized based on various criteria, including:
- Managers and Teams: Group extensions according to the teams responsible for updates.
- Location or Region: Organize by geographic area to streamline regional management.
- Message Type: Categorize by the type of messages for easier handling.
- Custom Groups: Create tailored groups for specific scenarios such as store closures, service outages, inclement weather, or frequently managed extension audio.
This feature enhances efficiency and organization within your audio management tasks.