Yes, will need to choose one or the other “By Provider” or by “Audio Format”.
You can choose from these audio formats, if you are unsure which audio format you need or your required audio format is not on our list please contact support.
- WAV (44.1kHz 16-bit)
- AIFF (44.1kHz 16bit)
- WAV u-law (8kHz 8-bit)
- WAV PCM (8kHz 16-bit)
- MP3 (320kbps)
- MP3 (128kbps)
- VOX
- WAV ADPCM (8kHz 8bit)
If you do not see your service provider on the provider list during checkout, you will need to select by specific file type.
We recommend checking with your provider for their audio file format requirements.
Note that if you selected the wrong audio file format, you can use our convenient and free Audio Conversion tool to convert your audio files to a format compatible with your phone system.