RealVoice

GENERAL

• What is Snap Recordings?
• What is RealVoice?
• Differences Between Greetings and On-hold messages
• On-Hold Messages: Glossary
• Voice Prompts: Glossary
• Phone Greetings: Glossary

See all 18 articles

Pricing

• How much do one-time purchases of Professional Voice Recordings cost?
• What is the pricing for Real Voice+ Music Subscription plans?
• How much do Word Credit Plans and Packages cost?
• Add On Pricing: Music, Rush Delivery and Proofreading
• Can I get a quote on my scripts?

VOICE TALENT

• What languages do you offer?
• I need my order in two languages how can I do that?
• I can't find a voice talent for the language I'm looking for:
• I don’t see the voice talent I used on my last order.
• Can you translate my messages into another language?

ORDERING MESSAGES

• How to get Started with RealVoice- Professional voice-over recordings
• How can I make sure my messages have correct pronunciations?
• Can you translate my scripts into other languages
• How are numbers read by the voice over talent?
• How do I save my messages?
• Can I Add Music to my Greetings, Prompts, and Announcements?

See all 7 articles

SOUND / AUDIO QUALITY

• What file formats can you deliver my recordings in?
• What audio format do I need?
• Can I change my audio format?
• Do I have to select a provider and audio format when checking out?

REVISIONS

• Can I make modifications to a past order?
• How can I make changes to my order after checking out?
• What if I don't like the recording?
• What is an editing fee?

BILLING

• How do I cancel my subscriptions?
• Accepted forms of payment
• I don't see the charge for your services on my credit card statement,

TROUBLESHOOTING

• How do I change my password?
• Password Requirements
• I can't log into my account
• The end of my recording is cut off.
• Can you help install my messages into my phone system?