If you experience an issue with your recording, please begin by rejecting the messages that have the issue. This will create a ticket for our team to review the order and address the problem. Should Snap Recordings have made an error, we will work to resolve the issue as quickly as possible. Please note that if there are any changes or mispronunciations of uncommon or difficult-to-pronounce words not included in the pronunciation notes for your order, a revision fee may incur.
Regarding our Real Voiceovers, we guarantee that the voice talent you selected will match the sample provided on our website. If you believe the voice does not align with the sample or if there are inaccuracies in the reading, please include this information in your reason for rejecting the messages.